How to check water bill balance online

  Online Payments

Knowing your bills can be important in planning for your finances. With the current hectic lifestyle, it is important to find a simple way to check and pay their utility bills at your comfort. The internet has made this possible. In this article, you will know how you can check your water bill from the Nairobi water company online.

To be able to check your water bill online, you need a device that can enable you to surf the internet, e.g. a smartphone, tablet, computer, etc. Furthermore, you need a stable internet connection to run the process smoothly.

Checking your Nairobi water bill balance online

Follow these steps to check your water bill online:

  • Open the browser on your device
  • Visit the official website of your water company. For example, if it is a Nairobi water company, visit nairobiwater.co.ke.
  • Register a free account there
  • Now login to your Nairobi water company account using the details you entered during registration.
  • Enter your Nairobi water account number then click on Submit.
  • The page will load to provide your outstanding water bill.

In case you can’t connect to the internet, you can check your water bill via SMS. All you need to do is open the Nairobi water company via their USSD code *888#. Here is how to do it:

  • Open your phone or dialer
  • Dial *888# then proceed to call. This will run the code to display the Nairobi Water Company menu.
  • Follow the prompts and provide your water meter account number
  • After a short while, you will receive a text message with your water bill balance.

Another way is to simply send your water meter account number to 20557. They will reply with a text message including your water bill balance.

In conclusion

Those are the ways you can access your water bill balance without necessarily moving from where you are. Data and SMS charges apply.