How to become an M-Pesa agent

  Safaricom

M-Pesa is one of the most profitable businesses in Kenya and being an agent is a great way to earn something from the huge revenues that M-Pesa posts every other year.

If you are stuck on how to go about the whole process, here is a step by step process to make it easier for you to venture into the M-Pesa business as an agent.

How to become an agent in Kenya

Before we get into the registration process, it is important to know that you aren’t required to pay anything in order to become an M-Pesa agent. All you need is to make an application to Safaricom, having met all the required qualifications.

These are the requirements for venturing into the M-Pesa agent business in Kenya:

Standard requirements

  1. You should have a registered limited company.
  2. Have a minimum of three outlets working under that registered company.
  3. The limited company should be in operation for the last six months.
  4. It would be best if you had a Business permits, VAT, tax certificates, ID, banking license from a reputable financial institution.
  5. Get a Police clearance certificate.

Read Also: How to transfer money from M-Pesa to DTB account

Minimum amount required

The minimum money to invest is KSHs 100,000 per outlet and KSHs 20,000 – KSHs 40,000 for sub-dealers.

The sub-dealers work under licensed agents by buying their MPESA line and paying them a commission for using their lines.

Staff requirements

Safaricom takes matters seriously when it comes to who can operate an M-Pesa agent business.

Whether you will be in your shop or you would like to employ someone, ensure that they have a KCSE certificate and excellent customer service skills.

M-Pesa shop premises requirements

You are required to brand the premises you intend to use as an M-Pesa agent outlet. Make sure that the branding meets Safaricom’s standards.

Registration process

Once you have these requirements in order, submit the documents alongside a completed agent application form. Your application will be reviewed and Safaricom will get back to you within 23 days.

Conclusion

These are the simple steps to be followed to become an M-Pesa agent with Safaricom. I hope this will help you venture into the business.