GOtv is a pay-TV where users pay monthly subscriptions to access a wide variety of channels. There are a number of payment options and M-Pesa is one of them.

To pay via M-Pesa, one needs the GOtv paybill number 423655 and the account number. The account number is the IUC number (serial number/customer number). It is found on the red sticker at the bottom of your decoder.

You can also find your IUC number on-screen by following this procedure.

• On your GOtv remote, press the menu button
• Scroll to Information central and press OK
• Your IUC number will be displayed on the top left corner of your screen

You can also contact GOtv Customer service in your region via text, call, email or their social media accounts. You will be required to give the necessary information about your account and your IUC number will be provided.

Once you have the two numbers (paybill number and account number), you can now proceed to pay.

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Steps to follow when paying your GOtv bill via M-Pesa

• On your mobile phone, go to M-Pesa menu
• click on Lipa na M-Pesa
• select Pay Bill
• Click on Enter business no. and key in 423655. If you have saved the number on your sim card use the Search sim contacts option, type the name you saved it as then click OK.
• In the next menu, you are prompted to enter your account number (use the IUC number). Click on Search sim contacts when you saved it on your sim card or you can click on Account no. and key the number in.
• Enter the amount you wish to pay and click OK.
• Enter your M-Pesa pin then click OK.
• Confirm that the details you have entered are correct in the pop-up message then click OK. (You can click cancel in case of an error).

You will receive a confirmation message upon a successful transaction.

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Have you managed to pay for GOtv via M-Pesa? Let us know your experience. If you are having trouble making payments, we’d like to hear from you too.